Tresor Paris Purchasing, shipping, & ordering Questions:
Q1 Are these Tresor Paris authentic?
Yes,and our merchandises are 100% guaranteed brand new.
Q2 How long will it take for my order to be processed and delivered?
Once you have submitted the order, it will normally take 1-2 working days for us to process the order and please allow 5-7 working days for delivery via EMS, but sorry we do not offer overnight shipping at this time.
Q3 How can I track my order?
The trackig number will be sent to you by email. Then you can track the status of your order with the tracking number online.
Q4 I need to cancel an order. How can I do this?
Orders are processed quite quickly, sometimes within minutes after it is received. Therefore, requests to cancel an order must be received quickly as well. Contact us as soon as possible by sending email to service@tresorparisjewel.com or calling us to request cancellation of an order. Email is monitored constantly during business hours. But there is no guarantee that we will be able to cancel it in time.
Q5 What is your payment policy about tresorparisjewel.com?
There are currently two ways to pay. Most customers are used to accept online payment with credit card. If customers do not have credit cards available, or need to buy large sums of goods, we strongly recommend Western Union Money Transfer. Online payment with credit card. This is the most frequent payment method. It is fast and efficient.
Q6 How do I order on the website?
Ordering on our website is easy and safe. Once you have found the item you would like to purchase, click on the "add this to my cart" button to place it in your Shopping cart. Follow the directions through the checkout process to complete your order. Your order will not be placed until the very end of the checkout process, when you will be asked for your credit card information.
Q7 How much shipping fee will be charged for each order?
We provide fast and traceable shipping worldwide, Shipping Only GBP5.00 On All Orders
Q8 Things are usually cheaper if they are bought in bulk. Are you?
Yes , it's sure! It will be cheaper if you are a package shopping or buy a lot of Jewelry and so on.
Q9 Do you ship your Tresor Paris Jewellery worldwide?
Yes, we will send the item worldwide.
